Privacy Policy

1. Introduction

Welcome to Room Sewa Pvt Ltd (“we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our digital platform (“Platform”).

By using our Platform, you agree to the practices outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

2. Data We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Includes your name, email address, phone number, and payment details, provided during account registration or subscription purchases.
• Property Details: Information about the properties you list, including location, price, and other specifications.
• Usage Data: Information about your interactions with our Platform, such as pages visited, clicks, and time spent on the site.
• Device Information: Includes your device type, operating system, browser type, and IP address.
• Cookies: Data stored on your browser to enhance your browsing experience (see Section 6: Cookies and Tracking Technologies).

3. How We Use Your Data

The data we collect is used for the following purposes:

• To provide, maintain, and improve our Platform and services.
• To personalize your experience and deliver relevant property recommendations.
• To process payments for subscriptions and lead purchases.
• To communicate with you about updates, promotions, or support inquiries.
• To monitor and prevent fraudulent activities or misuse of the Platform.

4. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data in the following circumstances:

• With Service Providers: Third-party providers that assist in payment processing, analytics, or technical support.
• For Legal Obligations: When required by law, regulation, or legal process.
• With Your Consent: When you explicitly authorize data sharing for specific purposes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When your data is no longer required, we will securely delete or anonymize it.

6. Cookies and Tracking Technologies

Our Platform uses cookies and similar technologies to improve your experience. Cookies are small files stored on your device that help us understand user behavior and preferences.

You can manage or disable cookies through your browser settings. However, some features of our Platform may not function properly without cookies.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data.
• Objection: Object to specific types of data processing.
• Data Portability: Request a copy of your data in a portable format.

To exercise your rights, please contact us at support@roomsewa.com.np.

8. Security

We implement robust security measures to protect your data from unauthorized access, loss, or misuse. However, no online platform can guarantee 100% security. Please use strong passwords and practice caution when sharing personal information.

9. Updates to Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of the Platform constitutes acceptance of the updated policy.